Text message consent

PonchoGuard only texts people who asked for texts. This page shows the two ways that happens, what the messages look like, and how to stop them.

PonchoGuard is a service of G3NO Systems LLC. Program: family scam-protection alerts and scam checks.

Way 1: you text us first

A person texts a suspicious message to the PonchoGuard number to have it checked. That text is their request, so we reply to that number with the result.

Text message with the PonchoGuard number

Is this a scam? "Your account is locked. Click here to verify."

PonchoGuard: Scam. This is a common phishing text. Next: do not click the link. Call your bank using the number on your card.

HELP

PonchoGuard family safety alerts and scam checks. Forward a suspicious text here for a check. Help: support@ponchoguard.com. Msg & data rates may apply. Reply STOP to opt out.

Way 2: you add your number in the app

A family helper signs in to the PonchoGuard family dashboard, goes to the text message card, and types their own phone number. They see the notice below before anything is sent.

PonchoGuard family dashboard, text messages

Get alerts by text

We text a 6-digit code to confirm the number first. Msg & data rates may apply. Reply STOP to opt out.

Your mobile number

Text me a code

PonchoGuard then texts a 6-digit code to that number. The helper types the code into the dashboard. Only after the code matches is the number confirmed and allowed to receive alerts.

After the code is entered

Your number is confirmed. PonchoGuard can now text you. Reply STOP to any text to stop.

What we send

Replies to messages you send us to check.
Family alerts, such as a family member being asked to pay someone, or a warning from the Windows Guard.
Cosign requests asking a helper to approve or stop a payment.
Message frequency varies. Message and data rates may apply.

How to stop or get help

Reply STOP to any message to stop all texts. Reply START to turn them back on.
Reply HELP for help, or email support@ponchoguard.com.
Consent is not a condition of buying anything, and we never text anyone who has not opted in.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent will not be shared with anyone. Read the full privacy policy and terms of service.