Plans and billing

Free, Landline Guard, Family and Family + PC Guard. Buy on the web, Google Play or Apple; cancel where you bought.

One plan covers the whole family, on every device, wherever it was bought. Only helpers can buy a plan. Prices are the same on the web, on Google Play and in the App Store.

• Free: 1 parent with the app, 1 helper, 1 landline or basic phone, 10 shared checks a month, Ask my family and alerts.
• Landline Guard ($4.99 a month or $49.99 a year): for a parent with no smartphone. 2 phones, 3 helpers, Call my family and check-in calls.
• Family ($6.99 a month or $69.99 a year): 2 parents, 5 helpers, 3 phones, unlimited shared checks. Check-in calls are an add-on.
• Family + PC Guard ($9.99 a month or $99.99 a year): 4 parents, 8 helpers, PC Guard on 3 computers, Screen Help, check-in calls for 1 phone.
• Daily check-in calls add-on: $2.99 a month or $29.99 a year per phone.

Buy or change a plan

1. On the web: in the family dashboard, open Settings, then Your plan.
2. On Android: open Settings, then Your plan. Payment goes through Google Play.
3. On iPhone: open Settings, then Plan. Payment goes through Apple. Bought before? Tap Restore Purchases.

Cancel

Cancel where you bought the plan. It stays on until the end of the time already paid.

1. Bought on the web: Settings, then Your plan, then Manage billing. Or email us.
2. Bought on Android: open the Google Play app, tap your profile picture, then Payments and subscriptions, Subscriptions and PonchoGuard.
3. Bought on iPhone: open the Settings app, tap your name, then Subscriptions and PonchoGuard.

Refunds

For a plan bought on the web, email us within 30 days of a charge for a refund. Refunds for Google Play and App Store purchases are handled by Google and Apple under their rules. See our terms of service.

Founding Family is $49.99 for the first year of Family, on the website only, for the first 500 families. After that it renews at $69.99 a year unless you cancel.